BOOKING DEPOSIT- a 50% non refundable deposit is necessary to secure your booking. The balance is due 6 weeks before arrival.
ARRIVAL– your lodge will be ready for you from 4pm.
DEPARTURE – please vacate your lodge by 10am.
DISABLED VISITORS– are welcome at Woodend. Our lodges have ramped entrances and wide doorways & Ben Macdui has an enlarged bathroom with extensive handrails and sanitary ware that meets building control disability standards. Please call us for more details.
CLEANING- each lodge is equipped with cleaning materials and we ask you to leave the property as you found it, otherwise a cleaning charge will be deducted from your security deposit.
SECURITY DEPOSIT – a £100 refundable security deposit is charged on each booking.
LINEN AND TOWELS– are included. All beds have duvets and are made up for you.
NURSERY EQUIPMENT- high-chairs and travel cots are available free of charge. Please request at time of booking. Please bring your own cot bedding.
DOGS- well behaved dogs are welcome at Woodend at an additional charge of £15.00 per week per dog (max 2 per lodge).
We ask that you clear up after your dog and that they are not left alone in the lodges at any time or allowed on beds or furniture.
BREAKAGES- damage and spills/stains must be reported immediately and will be charged for.
CANCELLATION INSURANCE– insurance is advised as cancellation or curtailment of the holiday is non-refundable unless the property is re-let.
SMOKING- smoking is not allowed inside any accommodation. If smoking is suspected to have taken place in any of our properties, the deposit will be retained to cover additional cleaning costs.
EXTERNAL LIGHTING – please be aware that there are no intrusive street lights at Woodend of Glassel so you may need your phone torch or a separate torch to find your way to your lodge in the dark.
HEATING– the lodges are equipped with electric heaters.
In addition, Ben Macdui has a wood-burning stove (first basket of logs provided).